![]() ![]() If you receive "Activation failed with error code: -7":ĬhemDraw activation error ‘Activation failed with error code: -7’.When activating ChemDraw/ChemOffice, I get error code: -2 ERROR: adding trusted storage license source. If you receive "Activation failed with error code: -2":.How to perform activation when we have a 'Changing Host ID'? If your already activated software keeps prompting for activation when you change your network connection, use a VPN, or you simply notice the host ID number changes:.How do I access my ChemDraw subscription? If you access ChemDraw or ChemOffice with a site subscription through your company or academic institution, and need instructions to download the software or locate your activation code:."Activation limit reached" or "Activation ID copies exceeds available copies" error when trying to activate ChemDraw on a new computer. If you try to transfer the ChemDraw license to a new computer and receive a message that indicates your activation limit is reached or that you have exceeded the number of copies for the license:.While trying to login to the download center you receive a “Not able to initialize user” error:Ĭannot access the PerkinElmer Download Center and receive an error “Not able to initialize user.When I try to activate ChemDraw or ChemOffice 2017 or later, I get a missing SSL Certificate error message. You receive a “missing SSL certificate” error during activation:.How do I activate or deactivate by uploading a file? Also, if you have limited internet access due to a Firewall or Proxy: Your online activation fails, or you receive a general communication error during activation.How can I subscribe for ChemDraw as a trial? If you are trying to activate your free trial for ChemDraw or ChemOffice:.How do I login to the PerkinElmer Download Center and find my ChemDraw activation code? Also, if you registered but do not know your password, or did not receive the password reset email after several attempts: If you downloaded ChemDraw prior to October 2021 and now cannot login to the Download Center.Select the link related to the type of error you have encountered. Your error code may look like one of the following examples. software repeatedly prompting for activation code,. ![]() exceeded the number of copies for the license,.application error - not able to initialize,.Activation errors for full and trial versions, Draw organic molecules, organometallics, biomolecules, polymers, Lewis structures, 2D and 3D structure representations, delocalized Markush structures, and more.Software features in the site license can be accessed using the “ Quick Start Guide” or/and by reviewing the detailed installation instructions found here.This article covers numerous different topics for users having problems when trying to activate or download ChemDraw (formerly ChemBioDraw) or ChemOffice. Users need to find Washington University from the list of institutions and register with their WashU email address at the self-registration link found here. The ChemDraw/ChemOffice subscription includes ChemDraw Pro and Mestrelab Mnova (for NMR spectroscopy analysis). ![]() PerkinElmer’s ChemOffice is a scientifically intelligent, integrated suite of personal productivity tools that enables scientists and researchers to capture, store, retrieve, and share data and information on compounds, reactions, materials, and their properties.Ĭhemistry Library is paying for a campus-wide site license for ChemDraw/ChemOffice subscription and making it freely available to all in the Washington University community.
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